Abstract

Safety is important for any organization. The safety of
an organization’s employees and customers should be the number one priority.
The student will discuss the successful implementation of a safety management
system in aviation. Safety management systems of several different aviation
organizations that include airlines, maintenance facilities and manufacturers
will be compared. Research will be conducted to show the development of a
safety culture and the role it plays in a successful safety management system.
Data will be assessed regarding constraints to developing a safety culture as
well as the barriers associated with successfully implementing a Safety
Management System. Data will also be analyzed regarding historical aviation
accidents that have contributed to the safety standards in aviation today. The
student’s intent for this project is to define which steps should be taken to
successfully implement a Safety Management System in an aviation organization
as well as the role that a safety culture plays in its development and long
term success. 

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Successfully Implementing a Safety
Management System and the
Importance of Developing a Safety Culture by

Statement of the Project

The purpose of this paper is to show how a successful safety
management system plays a vital role in aviation maintenance and aviation
maintenance management. This project will show an understanding of aviation
maintenance safety at the level expected for a Bachelor’s of Science in
Aviation Maintenance. This project will demonstrate skill at the listed program
outcomes.

Introduction

Safety is a concern in every industry. Throughout the
history of aviation there have been many accidents. Accidents in this industry
can not only be extremely costly, but can also often result in loss of life. Safety
initiatives have been changed and developed over the years as a result of
lessons learned from these tragic accidents. A Safety Management System is a
systematic approach to managing safety that includes the necessary
organizational structures, accountabilities, policies and procedures. The
Federal Aviation Administration (2016), states that Safety Management Systems
(SMS) is becoming standard throughout all of the aviation industry worldwide.
SMS reaches beyond just the aviation industry, however this paper will focus on
successful implementation of a Safety Management System in the aviation
industry. Data from several different aviation companies that include service
providers and manufacturers will be taken in to account to determine what
standards should be met for a Safety Management System to be successful. 

Program Outcomes to be Addressed   

Critical Thinking

“The student will show
evidence of knowledge at a synthesis level to define and solve problems within
professional and personal environments” (ERAU, 2017, pp. 13).

The student understands critical thinking as the ability to
ask in depth questions, properly evaluating the credibility of information and
being open to other viewpoints on a subject. This student will demonstrate this
by combining information from many different sources to develop a successful
approach for implementing a Safety Management System. The data will include
recommended approaches and approaches that have been proven successful through
implementation. Sources will include Safety Management System information from Boeing
and also information provided by the Federal Aviation Administration’s website and
the Safety Management Manual developed by the International Civil Aviation
Organization.

Quantitative
Reasoning

“The student will show
evidence of the use of digitally-enabled technology & analysis techniques
to interpret data for the purpose of drawing valid conclusions and solving associated
problems” (ERAU, 2017, pp. 14).

The student understands quantitative reasoning as the
ability to use mathematical skills, statistical analysis, read and interpret
various graphs, charts and tables to draw conclusions from the presented data.
The student will demonstrate this by drawing conclusions from available data
related to accidents and actions taken to reduce accidents, specifically the
types of accidents that have been reduced or increased over the years and what
the contributing factors are. The data analyzed will be the causes of accidents
and contributing factors. The data will be gathered from accident reports obtained
from the National Transportation Safety Board and available standard operating
procedures prescribed by airlines and manufacturers.

Information Literacy

“The student will show
evidence of meaningful research, including gathering information from primary
and secondary sources and incorporating and documenting source material in
their writing” (ERAU, 2017, pp. 15).

The student understands information literacy as the ability
to identify whether or not sources are credible, use sources that are relevant
to the topic and properly document sources throughout the writing in APA format.
The student will demonstrate this by using credible sources relevant to the
further exploration of a Safety Management System and understanding how to
implement a Safety Management System. The data will be information provided
from governing agencies regarding requirements for a Safety Management system.
The data will be obtained from the Federal Aviation Administration’s website,
and the Safety Management Manual developed by the International Civil Aviation
Organization as well as other credible sources.

Communication

“The student will show
evidence of communicating concepts in written, digital, and oral forms to
present technical and non-technical information” (ERAU, 2017, pp. 16).

The student understands communication to be the ability to
covey information and thoughts in a way that can be understood by the recipient
of the information. The student will demonstrate this through the proper use of
APA guidelines and presenting the information in a logical flow throughout the
paper and presentation. The data will be the project as a written document that
is grammatically correct and free of errors and a PowerPoint presentation. The
sources that will be used for proper communication are the Capstone Course
Guide and the Publication Manual of the American Psychological Association.

Scientific Literacy

“The student will show
evidence of analyzing scientific evidence as it relates to the physical world
and its interrelationship with human values and interests” (ERAU, 2017, pp.
18).

The student understands scientific literacy to be the
ability to apply critical thinking skills to topics such as weather, physics,
mechanics and physiology to support the project. The student will demonstrate
this by studying human physiology, specifically human factors in aviation
maintenance that effect aviation safety. The data will include what human
factors are and what influences them. The data will be obtained from the
International Civil Aviation Organization manual for human factors in aircraft
maintenance and inspection.

Cultural Literacy

“The student will show
evidence of the analysis of historic events, cultural artifacts and philosophical
concepts” (ERAU, 2017, pp. 19).

The student understands cultural literacy to be the ability
to understand and comprehend historical contributions, and how different
cultures view things. This student will demonstrate this by showing how
aviation accidents have contributed to the need for a systematic approach to
safety. The data used to support this will be historical data from aviation
related accidents. The data will be obtained from the National Transportation
Safety Board Aviation Accident Database.

Lifelong Personal
Growth

“The student will show
evidence of the skills needed to enrich the quality of life through activities
which enhance and promote lifelong learning” (ERAU, 2017, pp. 20).

The student understands lifelong personal growth to be the
ability to compile knowledge, skills, action and experiences of individuals
taken over time to make changes in the industry. The student will demonstrate this
by showing how lessons learned have contributed to safety and developing a
safety culture. The data will include what concepts define a safety culture. This
data will be obtained from an article Towards A Model of Safety Culture by DR.
M.D. Cooper.

 

Aviation Maintenance

“The student will be
able to demonstrate an understanding and application of the fundamentals of
aviation maintenance, commonly accepted maintenance practices and global
regulations applicable to the aviation maintenance industry” (ERAU, 2017,
pp. 26)

The student understands aviation maintenance to be the
ability to understand the fundamentals of aviation maintenance such as FAA
regulations, common tools, aircraft servicing documentation and operating
procedures. The student will demonstrate this by showing how safety regulations
prescribed by the Federal Aviation Administration and operating procedures
impact safety. The data will include safety regulations and available standard
operating procedures. This data will be obtained from the Federal Aviation
Administration and standard operating procedures prescribed by different
airlines, maintenance facilities and manufacturers.

Aviation Maintenance
Management

“The student will be
able to demonstrate an understanding and application of management functions
applicable to aviation maintenance operations for all types of aerial vehicles”
(ERAU, 2017, p.28).

The student understands aviation maintenance management to
be the ability analyze management techniques, concepts, policies and procedures
and everything within the aviation organization. The student will demonstrate
this by showing how management’s role affects aviation safety and the
development of a safety culture. The data will include actions management takes
that can hinder the development of a safety culture as well as what actions
should be taken to aid this development. This data will be obtained from the
article Safety and Maintenance Management: A View from an Ivory Tower by R.
McGrath.

Aviation Maintenance
Safety

“The student will be
able to demonstrate a comprehension and application of the basic concepts of
ground and flight safety pertaining to the aviation maintenance industry” (ERAU,
2017, pp. 30).

The student understands aviation maintenance safety to be
the ability to apply critical thinking to the topic of aviation maintenance
safety and analyze aviation maintenance safety techniques and procedures. The
student will demonstrate this PO by defining which practices should be used for
successfully implementing a Safety Management System. The data will be the
steps needed to be taken to ensure successful implementation. This data will be
obtained from sources that include the Federal Aviation Administration,
International Civil Aviation Organization, and the book Implementing Safety
Management Systems in Aviation written by Stolzer, A. J., Halford, C.
D., & Goglia, J. J.   

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