On a beautiful forenoon in April. 2011.
Tadashi Yanai. the laminitis and CEO of Fast Retailing Co. . the keeping company of UNIQLO. is walking to his office.
The “sakura blossoms” are in bloom. but Mr. Yanai doesn’t pay attending to the lovely flowers. He is excessively concerned about the meeting that is to get down in 5 hours. with all of UNIQLO’s board members. sing UNIQLO’s following strategic move.
Mr. Yanai remembers his promise in 2009 to the board that UNIQLO would make a end of 5 trillion hankerings ( $ 60 billion ) in gross revenues by 2020 ( Fujimura & A ; Firn ) . He knows that in order to accomplish this end. the company needs to spread out. chiefly in turning economic systems where UNIQLO can sell in high volume. Geting closer to his office. Mr.
Yanai contemplates that UNIQLO is already good established in the Nipponese market. with small room for enlargement.Presently. outside Japan. UNIQLO operates 149 shops in China. Britain. France.
Singapore. Russia. Taiwan. Malaysia.
and South Korea. plus a lone U. S. mercantile establishment ( Ozasa ) . Mr. Yanai has merely been informed that UNIQLO will turn by opening more foreign shops. particularly across China and aggressive Southeast Asia ( Sanchanta ) .
India’s population is projected to catch China in 2050. and its economic system is turning faster than China’s ( BBC ) . This meeting will find whether UNIQLO should come in the Indian market.
and if so – what is the best scheme be to guarantee economic success? UNIQLO has three different options – to set up little retail shops in India ( like its shops in Japan and China ) . set up flagship shops ( like its shops in London and NYC ) . or suggest an “outlet” format ( like its shop in Malaysia ) . Mr.
Yanai knows that the board members are numbering on his determination. Still. he debates within himself as to the best scheme.
What should he make up one’s mind? A really challenging presentationUNIQLO BackgroundThe first embodiment of UNIQLO was a regular. local haberdasher called “Men’s Shop Ogori Shoji” in Ube City ( Yamaguchi Prefecture ) . This store expanded and by 1963.
was a really successful concatenation of shops owned by “Ogori Shoji Co. . Ltd. .
” with 6 million hankerings in capital. The shop that the company opened in Hiroshima in 1984 bore the name “Unique Clothing Warehouse. ” and this is where the nickname “UNIQLO” came from.
In 1985. the first UNIQLO “roadside store” was opened. and this “format” is shortly adopted as the criterion by the industry ( Fast Retailing ) .In 1997. UNIQLO borrowed a scheme from its rival “The Gap” called “Specialty-Store/Retailer of Private-Label Apparel” – or “SPA” for short. This scheme entailed UNIQLO to fabricate and sell its ain. proprietary vesture.
Outsourcing of this fabrication took topographic point in China. where labour came at a really low monetary value – UNIQLO passed on these nest eggs to their clients. which was really advantageous because Japan was. at that clip. in a really bad recession and therefore inexpensive. well-made vesture was in high demand ( Nagagata ) . Even today.
90 % of UNIQLO vesture is made in China ( The Economist ) . 1998 saw UNIQLO’s first “urban” shop unfastened in voguish Harajuku. and UNIQLO stock was foremost listed on the Tokyo Stock Exchange in 1999 ( Fast Retailing ) . The company continued its meteorologic rise in the Nipponese manner universe and increased their shop figure to 500 by 2001. their success cheering the company to spread out overseas and organize the “Fast Retailing ( Jiangsu ) Apparel Co. .
Ltd. ” in China the same twelvemonth ( Uniqlo – the Unique Clothing of Japan ) .Abroad enlargement continued in fast sequence. with the gap of four shops in London in 2002. nevertheless. these mercantile establishments performed ill ( Frantz ) . To rectify this state of affairs. UNIQLO adopted some really advanced steps such as get downing joint ventures with manner magazines.
engaging famous persons for their selling. engaging new interior decorators. and geting smaller companies – these steps proved successful and UNIQLO’s London shops started demoing net income ( UNIQLO Information ) . UNIQLO’s following abroad venture was in opening its first shop in Shanghai. China in 2002. followed by more shops opening in New York. South Korea ( a joint venture with “Lotte” ) in the same twelvemonth.
and Hong Kong ( “UNIQLO” 1 ) in 2005 ( Fast Retailing ) . 2005 besides saw the figure of UNIQLO shops in Japan ascent to 700 and the gap of a big shop in the upscale Ginza territory of Tokyo.In 2006.
UNIQLO opened its first “global flagship store” in New York City’s celebrated Soho territory ( Stephan ) . This is important because UNIQLO would travel on to open other “flagship stores” in the following few old ages. including a 2nd flagship shop in London in 2007 ( Fast Retailing ) . Along with the gap of the “flagship store” in Soho. UNIQLO closed its bing New Jersey and New York locations – although the company has stated that a 2nd “flagship shop. ” to be located on Fifth Avenue.
is in the plants. UNIQLO continued spread outing. with a shop in Kobe ( UNIQLO’s largest shop – 3. 300 square metres ) and a shop in La Defense. Paris in 2007 ( Fast Retailing ) . 2009 and 2010 were besides really busy old ages for UNIQLO.
The company opened three shops in Singapore and a flagship shop in Paris called the “Opera Store” in 2009. In 2010. UNIQLO opened its first shop in Taiwan. its first shop in Russia ( Moscow ) . its first flagship shop in Japan ( Osaka ) . and its first flagship shop ( joint venture ) in Malaysia ( Kuala Lumpur ) ( Kaiser ) .UNIQLO’s Marketing StrategyUNIQLO largely offers clients “basic” vesture ( merely approximately 1. 000 points ) .
such as socks and jerseies. and keeps them on their shelves for longer periods of clip. As a consequence. UNIQLO is non really good at offering high manner rapidly. but makes up for this by offering what it does sell in a battalion of colourss ( 50 colourss for socks entirely ) . and harmonizing to the company. this makes for a broader entreaty. UNIQLO plans to spread out by 500 shops yearly for the following two to four old ages – most of these will be in Asia – specifically China ( The Economist ) .
UNIQLO’s Rivals:UNIQLO’s chief rivals are the trade names “Zara” ( owned by Inditex ) . “The Gap. ” and “H & A ; M. ” The chart below shows UNIQLO’s planetary place in regard to these rivals.
as of 2009 ( beginning: economic expert. com )There are a few interesting facts that bear adverting in this subdivision. As of 2010. UNIQLO had 2/3 the gross of its rivals. but was turning the fastest at 22 % one-year growing ( The Economist ) . Some competitory advantages and lacks are evident when comparing UNIQLO to its rivals.H & A ; M started as purely a women’s manner shop in 1947 in Sweden.
The company ventured into men’s manner in 1968 and changed its name to “Hennes & amp ; Mauritz” ( Reference for concern ) . H & A ; M fleetly expanded across Europe. get downing in Norway in 1964. with Germany going the company’s largest market and reached 377 in 2011 ( Funding Universe ) . H & A ; M. after suppressing Europe.
expanded to the U. S. in 2000. with a shop in New York City on Fifth Avenue – in 2010 there were 200 H & A ; M shops in the U. S. H & A ; M’s foremost shop in Asia was opened in the United Arab Emirates in 2006 – shortly shops opened in Kuwait ( 2006 ) . Shanghai ( 2007 ) . Hong Kong ( 2007 ) .
Ginza ( 2008 ) . and Seoul ( 2010 ) . Now. H & A ; M is present in 40 states and employs 87. 000 employees with the doctrine: “to bring you manner and quality at the best price” . H & A ; M seems to endorse this statement up – its merchandise monetary value scope is from $ 5 – $ 100.
One important difference that H & A ; M is celebrated for is for using guest “celebrity” interior decorators. H & A ; M has offered manner lines from such people as Madonna. Roberto Cavalli. Jimmy Choo. and Kyle Minogue. H & A ; M does non hold shops in India or Malaysia ( Armstrong ) .Zara started as a local shop in La Coruna. Spain.
owned by Amancio Ortega and Rosalia Mera ( Zara ) . From this low beginning. Zara has turned into “…the world’s largest vesture retailer” ( All Business ) and it is owned by Inditex. which is one of the world’s largest distribution groups ( Zara ) . Inditex is besides owned by Ortega. who late became the richest adult male in Spain ( his portions are deserving 6 billion U. S.
dollars ) . and bit by bit modified Zara’s “…manufacturing and distribution procedure to cut down lead times…” ( All Business ) . Zara besides. in topographic point of single interior decorators. employed groups of interior decorators and made full usage of promotions in communicating engineering. Zara besides owns and manages most of the stairss on its supply concatenation.
and 50 % of its merchandises are manufactured locally in Spain. As a consequence. it has been said that Zara is able to take a design paradigm and have it in its shops every bit far as Tokyo or Paris in less than two hebdomads – this is compared to the norm of six months that it takes rivals to make the same thing. Therefore.
Zara is able to bring forth 11. 000 merchandises a twelvemonth – this is in comparing to the industry norm. which is between 2. 000 and 4.
000 merchandises a twelvemonth ( All Business ) . This is one of Zara’s nucleus competences – it allows the company to acquire current manner tendencies into shops faster.Zara started spread outing in the 1980’s. with its first shop in Portugal – it was merely nine old ages subsequently that the company went to the U.
S. and so. a twelvemonth subsequently. Paris.
This enlargement grew in the 90’s. with shops in states like Greece. Sweden. and Belgium – Zara presently has shops in 73+ states. including four in India ( Zara ) .The Gap began as a clothing/accessories shop in San Francisco. California. in 1969.
by Donald Fisher and Doris Fisher ( Gap ) . Originally. the shop sold other trade names such as Levi’s and it took merely $ 63. 000 to open the shop.
but it did really good – doing 2 million in gross revenues in merely its first twelvemonth ( Gapinc ) . The Gap shops offer work forces. adult females.
and kids dressing like “casual apparel” and “sports and active apparel” ( Yahoo Finance ) . The chief advertisement subject for the Gap is that Gap is “…a fashionable insouciant wear retail merchant [ at ] a just price” . Most Gap commercials and advertizements feature well-known famous persons. and its web site has been seen as “…a theoretical account of fashionable efficiency” .
The trade name is now known as The Gap. Inc. . and the company owns non merely the Gap vesture shops. but besides Old Navy. Piperlime ( a shoe shop ) . Banana Republic.
and Athleta. and owns 3. 100 shops and employs 134. 000 people ( Gapinc ) .The Gap’s enlargement happened rapidly – purchasing Banana Republic in 1983. set uping Old Navy in 1994.
Piperlime in 2006. and Athleta in 2009 ( Sarah ) . International enlargement besides happened extensively. with shops all over the universe – company-owned shops are in the U.
S. . U. K. .
Japan. Ireland. Italy. Canada. China.
and France – all other shops ( like those in India and Malaysia ) are franchises. The Gap. for a long clip.
was the world’s biggest vesture retail merchant – but merely late was overtaken by Inditex. which owns Zara ( Gapinc ) .UNIQLO in Overseas OperationsFrom 2001 – 2005. UNIQLO failed to successfully come in into the abroad markets. particularly in the UK in 2002. and in the U. S. in 2005.
In those markets. UNIQLO started by opening shops with a similar size to their Nipponese shops ( 600-800 M2 ) in suburban countries. As stated above. in 2002. UNIQLO started presenting its trade name in “fashion capitals” by come ining the U. K. market. This entryway was based on UNIQLO Japan’s experience and capablenesss in footings of merchandise development.
selling. selling and gross revenues. and it was a really aggressive scheme. Plans to open 50 shops in the U. K. flopped. UNIQLO opened 4 shops at that place in 2002.
but these performed ill. Most of these shops were little retail shops in suburban locations ( Frantz ) . UNIQLO entered the US market in 2005 by opening three shops in New Jersey promenades. UNIQLO met the same jobs at that place as in the U. K.
They faced large challenges as there were many other retail merchants in the U. S. Gross saless were dissatisfactory. Therefore.
UNIQLO decided it wanted a bigger presence and knew that it must open a shop in the manner capital of the U. S. – New York City ( Frantz ) . By 2006. all three of the New Jersey locations were closed.
Based on past failures. UNIQLO needed to make research on these new international markets. in order to travel frontward.Flagship Stores as an International Market Entry Method“The international flagship store” is different from the other retail formats in that luxury manner retail merchants operate within foreign markets. These shops distinguish themselves from the remainder of the international web by their graduated table and design.
their location. set-up and operation costs. Typically. flagships are between five to eight times larger than the typical retail shop footmark ( 6500 – 8700 sq pes ) . This larger scale enhances the position of the trade name. Located within the premium shopping territories of a bunch of cardinal metropoliss ( like New York.
London. Paris. Milan.
Tokyo. Shanghai. Moscow and Kuala Lumpur ) . belongings costs associated with these locations were diversely described as “financially demanding” and “cripplingly high” .
These high costs were sustained and justified by the claim that the operation of a flagship shop within these “fashion capitals” made a important positive part to the individuality and prestigiousness of their several luxury trade names. “The thought of a flagship in every state truly dilutes the flagship rule.Excessively many flagships dilute their significance” ( Stephan ) . In all instances. the gap of the flagship shop marked the first direct investing within the assorted foreign markets. and this tended to tag their development of a retail shop portfolio within their most of import foreign markets.
The chief map of the flagship is to develop. stimulate and back up the relationships that exist between and among each retail merchant and three of import groups: distribution spouses. the manner media. and clients ( Stephan ) .
* Distribution spouse dealingss: The flagship makes a important part to trade name profile edifice within a foreign market. Therefore. these shops have a positive impact upon jobbers. particularly within the metropoliss where the flagships are located.
The luxury manner retail merchants besides use their flagship shops as a locale to advance closer relationships between the trade name and their distribution spouses ( Stephan ) . * Customer dealingss: New clients frequently “inspired and encouraged the stock the trade name after holding visited the flagship” ( Stephan ) . For many clients. the visit to the flagship shop is a vivid and pleasant memory that sustains their involvement and battle with the trade name. Events such as launch parties. manner shows.
cultural exhibitions and charity eventides are used to keep involvement in the trade name. honor trueness and bring forth new concern. * Fashion media dealingss: The flagship shop contributes to the development of positive relationships with manner editors and stylists. The intent of flagship shops is “for something other than net income generation” ( Stephan ) .
They are the conduit to the successful development of relationships among luxury trade names and their distribution spouses. members of manner media and clients. However. there is a limitation on the figure of flagship shops a company can hold because of their highly high cost.Flagship Stores to Express the Very Best of UNIQLOIn the terminal. UNIQLO decided to open its first planetary flagship shop in the SOHO manner territory of Manhattan. New York City ( NYC ) in November.
2006. That was the lone manner for them to distinguish themselves from the other rivals as it was perfectly critical that UNIQLO raise consciousness of their trade name. The flagship shop in NYC was designed by celebrated designer Masamichi Katayama of Wonderwall in Tokyo. and the 36.
000 square pes infinite epitomizes a carefully constructed apposition between the brand’s Nipponese heritage and a modern-day. culturally inclusive retail experience ( Stephan ) .On September 10.
2007. a imperativeness release from the NYC shop revealed that: “ Capitalizing on its success and popularity in New York City since the Flagship shop launch in November 2006. UNIQLO will prosecute an aggressive enlargement run throughout Manhattan over the following few years” ( UNIQLO new release on web site ) ( UNIQLO ) . The flagship shop in NYC has been highly successful. We see their gross revenues grew about 40 % in Fiscal 2010. and hence UNIQLO will open the 2nd flagship shop on New York’s Fifth Avenue in the autumn of 2010 ( Fast Retailing ) . UNIQLO has besides applied the same construct of “flagship stores” in many manner capitals such as London. France.
Tokyo. Moscow. Shanghai. and Kuala Lumpur and they carefully select locations within the premium shopping territories in those metropoliss.
“The thought of this shop was to do an feeling on the U. S. market with its flagship being larger than the other shops. ” says Michael Leonetti. undertaking executive with building director Richter + Ratner of New York ( Macgraw Hill Construction ) .Entering ChinaMr.
Yanai. on his manner to the meeting. considers the similarities between the Chinese market and the Indian market. Both markets have a really high growing rate that can lend to UNIQLO spread outing rapidly. Both are located in Asia. a part of high involvement for UNIQLO.
Besides. their population size is slightly similar. and China is merely somewhat higher in GDP Per Capita than India.
Mr. Yanai feels that he can reflect on UNIQLO’s Chinese experience and usage that cognition in order to develop the India scheme. UNIQLO’s 2nd abroad poster was with two shops in Shanghai in 2002 ( Lowen ) . China is besides the company’s fabrication centre. and its mills export about 450 million units of dress per twelvemonth. harmonizing to Pan Ning. pull offing manager of Fast Retailing’s China operations ( WWD ) . The company entered the market through a partnership with one of its Chinese providers ( Frantz ) .
The company established a subordinate in Kumshan. Jiangsu state in China. as a joint venture with Jiangsu Chenfeng Group Co. of China.The new subordinate. Fast Retailing ( Jiangsu ) Apparel Co.
. produced and sold insouciant apparels under the UNIQLO trade name in China ( The Woolmark Company ) . The company did really small to put in local advertisement.
trusting on “word-of-mouth” to distribute the message of the trade name ( Frantz ) . //interesting// While this initial raid into China was non a catastrophe. it besides was non every bit successful as the senior direction squad had hoped.
By 2005. UNIQLO already had 8 shops in the Shanghai country. Still. the company succeeded in doing its first net income rapidly in August 2005. with net gross revenues of ?1.
1billion ( UNIQLO ) . By 2010. UNIQLO had 64 locations in China: Hong Kong. Beijing. Guangzhou.
Shenzhen. Chengdu. Chongqing. Shenyang and Dalian. Following the success of its planetary flagship shops.
the company. in 2010. opened its 4th flagship in the universe in Shanghai ; after NY. Paris and London.With 39. 000 square pess and 320 manikins on three floors. the shop in Shanghai was the largest shop in Asia ( WWD ) . The shops attracted a batch of attending and lines in forepart of the doors became a regular sight.
The company is now be aftering its 2nd flagship in Beijing ( Shanghaiist ) . Mr. Yanai reflects on UNIQLO’s Chinese experience.
The company entered the Chinese market with regular street shops and merely opened a flagship 8 old ages subsequently. Still. the borders in China were low.
Besides. the company used a joint venture. instead than full ownership. to come in China. Finally.
the Chinese market succeeded in demoing net incomes. but non every bit much as other planetary markets such as the Japanese. Gallic and American markets. It seems to Mr.
Yanai that the Chinese economic potency could hold been higher. How should UNIQLO come in the India market in order to uncover its full economic potency right from the start?Entering MalayaMr. Yanai considers if there could be a different scheme to deploy in India.
and admirations if UNIQLO could larn from its ain Malayan experience. Malaysia is besides a underdeveloped state where GDP per capita is higher than India. but still low. Malaya is slightly close to India geographically and the state is besides crowded. The Malaysians have low trade name consciousness merely like the Indian market ( Achue ) . Differently than China.
UNIQLO entered Malaysia with a immense mercantile establishment theoretical account right from the start. The mercantile establishment has an visual aspect of a flagship. but in contrast. the figure of designs is limited and points are sold in a really big volume and colour.
Malaysia is the tenth state UNIQLO has entered outside Japan since it foremost debuted overseas in the United Kingdom in 2001 ( Ramlee ) . Fast Retailing formed a joint venture with DNP Clothing “Sdn Bhd” to open and run shops in Malaysia. Fast Retailing owns 55 % of the joint venture. while DNP Clothing controls the remainder ( Kaizer ) . UNIQLO Singapore Pte Ltd and UNIQLO Malaysia Sdn Bhd pull offing manager. Satoshi Onoguchi. said that the UNIQLO trade name was comparatively unknown in Malaysia. therefore the company decided to make trade name consciousness with a immense shop ( Ramlee ) .
The mercantile establishment was opened in November 2010 in Kuala Lumpur at Fahrenheit 88 st. . and it covers three floors and 27. 000 square pess. Soon after the success of the first mercantile establishment shop. UNIQLO Sdn Bhd established a 2nd shop in Malaysia in KLCC shopping promenade. The cost of the shop was between 20 to 30 million hankerings. with a floor infinite of 7.
862 square pess and stocks over 300 different points ( Achu ) . Both shops are a immense success. Fast Retailing group executive frailty president and UNIQLO pull offing manager for Asia/Japan.
Noaki Otoma. said: “Our initial program was to open five shops within three old ages in Kuala Lumpur. but looking at the success of our shop in Fahrenheit 88 and the credence of the new shop in Suria KLCC shopping promenade. we want to spread out more sharply and unfastened 10 shops by 2014. ” Otama added that gross revenues were manner above initial outlooks ( Achu ) .Commenting on the monetary value. Otama said that the pricing zone that UNIQLO has chosen is sensible for clients: “Our advantage is that we are a Nipponese trade name. which is known for good quality and design.
and we are closer in propinquity to the Asiatic countries” ( Achu ) . Mr. Yanai arrives at his office and pauses to believe about the Malayan format of gross revenues. The flagship-outlet format seemed to make a large success. big trade name consciousness.
and was profitable. Malaysia is a underdeveloped state and apparels are imported from China. but still the operations are profitable. Should UNIQLO copy the Malayan format in India. or are the similarities between the two states non plenty for that scheme to work? The India PotentialHarmonizing to the International Monetary Fund. India’s nominal GDP stands at US $ 1. 53 trillion.
doing it the tenth-largest economic system in the universe. With buying power para ( PPP ) . India’s economic system is the 4th largest in the universe at US $ 4. 06 trillion ( IMF ) . With its mean one-year GDP turning at 5. 8 % for the past two decennaries. India is besides one of the fastest-growing economic systems in the universe ( Vanaik ) . UNIQLO is seeking to make 18 % growing per twelvemonth.
A state like India could present a great growing chance. The Indian organized retail industry ( “hypermarkets. ” supermarkets. section shops. retail-branded shops and forte ironss ) is valued at approximately $ 300 billion and is expected to turn to $ 427 billion in 2010 and $ 637 billion in 2015. The Indian retail market today is the 2nd fastest turning economic system of the universe after China. The Indian market has become the most moneymaking market for retail investing in the universe. Some of the factors which have contributed to the growing of organized retail in India are: an addition in the buying power of Indians.
rapid urbanisation. addition in the figure of working adult females. and a big figure of working immature grownups ( Kumar ) .For old ages. India has been extremely protectionist and resisted international competition and foreign investing. In 1991.
India initiated free market reforms and eased the FDI ordinances ( GARGAN ) . Harmonizing to a imperativeness note from 2008 by the Indian Ministry of Industrial Policy & A ; Promotion. any foreign investing in the individual trade name merchandise retailing market can hold a maximal FDI cap of 51 % equity in the concern ( CPFDI ) . For UNIQLO. that means that the company will hold to spouse with a local house or single that will have at least 49 % of the company in India. Mr.
Otoma. UNIQLO’s main runing officer. referred to that ordinance in December 2010 with a positive mentality: “Although foreign retail merchants can presently come in India merely as minority stakeholders with a local spouse. this demand is likely to alter shortly. Based on our research. these ordinances will probably be dissolved within one year” ( Sanchanta ) .
On Tuesday. February 15. 2011. the Government of Japan decided to subscribe the “Comprehensive Economic Partnership Agreement” between Japan and India ( Ministry of Foreign Affairs of Japan ) .Based on this determination.
Mr. Seiji Maehara. Minister for Foreign Affairs. and Mr.
Anand Sharma. Minister of Commerce and Industry of the Republic of India. signed this Agreement on February 16. 2011.
The IJCEPA understanding will get rid of duties on 94 % of trade over 10 old ages ( Firn ) . It is expected that this understanding will advance the liberalisation and facilitation of trade between the two states ( Ministry of Foreign Affairs of Japan ) . As Yanai said right after the understanding was signed: “We want to analyze inside informations of the understanding between Japan and India right off. ” The understanding will let UNIQLO to import and export to and from India with minimal duties.
India’s economic indexs and size of its population present a alluring chance for UNIQLO. Mr. Yanai has to inquire why some of his rivals are already at that place. H & A ; M has non opened a shop in India yet. There is no on-line treatment sing the ground why.
and Mr. Yanai can merely theorize. Gap Inc. franchised 6 GAP shops and 3 banana republic shops ( Gapinc ) . Zara has opened merely recently in 2010 and merely holds four shops for now ( Zara ) . Yanai is besides sing whether he should wait to happen out the result of his rivals moves or enter India while his rivals are still weak. The Expected Competition in IndiaThere are 50 million retail merchants in India. Merely 18. 9 % of organized retail merchants in India are apparel. H & A ; M and is non located in India and there are merely four Zara shops and 6 GAP shops. which don’t soon present a existent menace. but might be in the hereafter. Most clothing rivals in India are little household shops and bazars. Yanai besides remembers the 20. 000 people that protested in the streets of Mumbai in 2007 at the biggest protest in the state against big Indian retail merchants like Reliance and Bharti. and foreign giants like Wal-Mart Stores. whose program protestors said would destruct 1000000s of supports ( M & A ; C Business News ) . Yanai is worried that a immense mercantile establishment. Malaysian’s manner. might be excessively provocative for the Indian market and competition might respond like in the Wal-Mart instance.The Expected Customers in IndiaThe demographics of India are unusually diverse. India is the 2nd most thickly settled state in the universe. with over 1. 21 billion people. India has more than 50 % of its population below the age of 25 and more than 65 % hovers below the age of 35. It is expected that. in 2020. the mean age of an Indian will be 29 old ages. compared to 37 for China and 48 for Japan ( CIA – The World Factbook ) ; UNIQLO is aiming this age because younger clients will follow new manners faster. Between the ages of 15 to 64. India averages 1. 07 males to every female ( CIA – The World Factbook ) . 80. 5 % of Indians belong to the Hindu faith. 13. 4 % are Muslim. 2. 3 % are Christian. 1. 9 % are Sikh. other faiths comprise 1. 8 % . and “unspecified” is 0. 1 % . Such a diverse population can be a jeopardy when edifice UNIQLO’s scheme. The different faiths besides demand different frock codifications and it is non common for Indian adult females to have on western vesture. The adult female will normally have on a “Sari” and “Salwar Kameez” ( Rommi ) ; both are vesture manners that are non being sold presently in UNIQLO shops. Would UNIQLO’s Key Success Factors Be Useful in the Indian Market?To ReasonIndia can non be ignored. The size of the state and the high growing degrees present a really strong chance for UNIQLO in recognizing their enlargement programs in Asia. Mr. Yanai and his board have to believe really carefully about their strategic move into India. Zara and GAP are already at that place. and India is on the brink of altering its international policies and substructure. Still. the state presents large challenges to any retail merchant that wants to come in to the state. If the board members decide to come in the Indian market. they will hold to hold upon the format of the shop. the proposition. the location and the clients targeted. Should UNIQLO start with opening regular shops. a flagship or a immense mercantile establishment? Where should they open their shops foremost? Would the vesture be the same as in Japan. or modified to Indian gustatory sensations and faiths? Who should UNIQLO mark in India ; should it aim more to adult females or work forces? Yanai realizes that the meeting is about to get down and that he still does non hold the replies in this complicated issue. He calls his married woman to inform her that he will be coming home really late… //an interesting stopingBibliography16 June 2008. Government of India. Ministry of Commerce & A ; Industry. & lt ; hypertext transfer protocol: //siadipp. nic. in/policy/changes/pn7_2008. pdf & gt ; .UNIQLO Information. 2011. & lt ; hypertext transfer protocol: //trendtation. com/brands/UNIQLO/ & gt ; . Achu. Cheryl Yvonne. “UNIQLO operator fast paths enlargement here. ” New Straits Times ( Malaysia ) ( 2011 ) : 6. All Business. Zara Clothing Retail Model. 10 Sep 2001. & lt ; hypertext transfer protocol: //www. allbusiness. com/construction/4266194-1. hypertext markup language & gt ; .Armstrong. 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