The following are some of the noticeable
cultural differences that Todd encountered upon arriving in India:

inclusive of motorcycles, three wheeled vehicles, people, cows, market, and kids
all in the streets.  He has to run to
jump on the train and a child offers him his seat and then immediately sits
back in Todd’s lap which surprises Todd as it is invading his personal American
space.  In addition a man was urinating
on the streets in broad daylight. 
Immediately after getting off the plane he is looking for his ride but
the spelling of his name is Mr. Toad not Todd so he walks right past the person
he was looking for – another example of cultural differences in language.  Toad as he was called repeatedly through the
film and even though his employees spoke English their accents were different
and most importantly their definition or pronunciation of words created
confusion.  His employees in India would
ask him questions and he would have to explain what they meant as an American
and often he put his foot in his mouth. 
His first encounter with the individual he was to be training was to say
that he “sells kitches to rednecks” and that now he has to “train some other
shmuck to do it” was a perfect example of the language barrier because as he
explained what he meant he saw that it was insulting and tried to tone it down
and in return the employee used his words in the wrong circumstances.  Also when he was training the fulfillment
center employees he was telling they to use “small talk” when talking to
customers and again they did not have a clue. 
The most blatant cultural difference is eating his first meal with his
left hand which is considered the unclean toilet hand.  This is due to the lack of toilet paper in
India thus the unclean left hand.

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 These cultural differences caused Todd to have
missteps at work and at home.  In India
it is very family oriented and Todd was asked if he was married and he said he
was not and they were like you are old enough to be a grandfather.  Then, they asked if he lived with his parents
and he indicated he had not seen them in a while.  This was all contrary to India’s family
oriented values.  He goes to the
fulfillment center and it’s under construction and there is a cow inside the
building.  In India cows are sacred and
most in the country do not eat beef. 
This is another example of Todd’s ignorance of India as he was talking
about one of the products they sell that brands your name or initials into your
food and the employees were stunned as cows are sacred in India.  Kids would come up to him in the streets
begging for money or food and then hug him and steal his phone – this happened
several times with the same child.  Also
he was interested in one of his female employees but she had an arranged
marriage which was unbelievable to Todd. 
Also there was no touching in public with this female employee –
conversations would end with a business handshake.  It was ironic that the tacky souvenir items
that they were selling were actually of interest to the employees and it was
used by Todd as an incentive program to improve their sales as a prize.   Another example of the differences in the
language as a customer asked for products for his kids to take to school and
they suggested rubbers which the customer was appalled at but they thought of
erasers as rubber.      Globalization is going to affect my career
path immensely.  The world is changing
every day and in every country.  In this
movie at the end the fulfillment center was moving to “China which was the new
India”.  In a short period of time the
social and economic climate and environment can change.  We must be prepared as the global economy is
changing and expanding daily.  As an
individual we must increase and improve our skills set as technology and computers
are taking over routine jobs.  In
addition knowing a foreign language and familiarity with other countries
cultures would be very helpful.  The
world is facing challenges on every level so to be successful cooperation
between countries is crucial.  The future
is unpredictable but a good education is the best means to have along with other
language skills, accepting of different cultures and a knowledge of foreign
policies/politics. Our education system needs to focus on these areas so that upon
graduation our career path is more focused on the world.  To remain competitive globally we must have a
global education and studying abroad would be valuable.  We need to change or enhance our current
skill sets to participate with the world and to learn about other
countries.  Also we need to have faith
that resolutions to worldwide issues are possible coupled with an optimism to
face global biases and be accountable to help support a fair, nonviolent and viable

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