What to do if Android phone getsfrozen and it won’t turn off:Androidphones are one of the most popular smartphones which are used throughout theworld. There often happens that Android smartphones get in to problem and wedon’t know how to overcome it. One of most common problem with Android phonesis that they get stuck because of some frozen apps and they won’t turn off. Thisis very disgusting situation that nobody wants to tolerate. But when there is aproblem, there is a solution too.

Inthis article you will come to know that what to do when your Android phone isfrozen and it won’t turn off. It can be done in three different ways which areas follows:Close the Frozen App Part:Itoften happens that phone stops working fine and we assume that our phone hascaught in to a problem. It is not the same, most of the times our phone is finebut there are some apps in phone that stops it from working fine. It happens tothe Android phones; in such a situation you can close the frozen App or apps byfollowing these possible steps;·        Tap the ‘Home’button and go to the ‘Home screen’.·        Now go to the “settings”by tapping the ‘settings’ icon or slide down the notification menu.

You canslide down the notification menu from the top of phone or by tapping the “profileicon” on the top of screen. ·        Now tap on the ‘settings’followed by the Apps and tap “Manage Applications”. ·        Now tap the “RunningApps” tab to check the ‘Running Applications’. ·        Look for the Appthat has stopped working by scrolling ‘Running Applications’.·        Open the Appwhich has stopped working by tapping on it and then hit “Force Stop” to killthe process. Thesesteps will close the App from working for a period of time; it won’t open untilyou open it again.

You can also delete the App permanently if it is notnecessary to keep your phone in a good working condition. Forced restart:Someusers try to take off the battery, when their device is frozen. This should bea last try because if you don’t know how to remove back cover properly, you candamage your phone. Instead of it, you can force your device to restart. This canbe done in two ways:1.     If you are able to navigate your phone:·        Press and hold the”Power Button” for one or two seconds and the “Shut Down” window will appear. Fromhere tap on “Power Off” and wait for few seconds. Your device will turn offcompletely.

·        If your phonehas low power, put it on charging for some time before turning it on again.2.     If you can’t navigate your phone:If your Android phone is frozen and it is notresponding to “Power Button” or screen taps, a forced restart may solve thisproblem. For this;·        Hold the “power”and “Volume Up” buttons at the same time for few seconds likely for tenseconds.·        If “Power” and “VolumeUp” buttons do not work together, try holding “Power” plus “Volume Down”button.

·        When the screengoes black it will be turned off and you can turn it on again. Theseare the two methods of forced restart which might help your device to get backinto proper working condition. Doing this won’t cause any damage to your phone’sdata and files.Factory Reset Your Android Devicein Recovery Mode: If the above two methods don’t work and youare not able to turn your phone on after it has frozen, you can try a factoryreset which may solve this problem. There is always a fear that doing a factoryreset can erase your phone’s data.

Here SafeMode can help to troubleshoot Android device but sometimes you need to wipeeverything and restore your phone to its factor reset. You can perform a normalfactory reset but if you are unable to do so, you can use Android FactoryEnvironment for this.Ifthe “Safe Mode” doesn’t fix your device, you can perform hard reset by bootingyour phone into a special recovery mode. Before doing this, you need to shutdown your device properly. Forthis boot, different Android devices have different keys to use. You should be familiarwith use of right key for your device to boot it into recovery mode. Some ofthe examples are as follows:·        For Samsungdevices: Volume Up+ Home+ Power·        For Nexus 7:Volume Up+ Volume Down+ Home ·        Phones withcamera buttons: Volume Up+ CameraYoucan also Google for the search of familiar key used for booting your phone.

Afterpressing the keys together, device will power on. ·        Release the keyswhen the phone is powered on. There will be different options on screen. ·        Scroll for the Recovery Mode option on the screen bypressing “Volume Up” and “Volume Down” buttons.

·        Use the “PowerKey” to click on the Recovery Mode option and to reset your phone into recoverymode. ·        An Androidpicture with a red triangle on it will appear on screen. Hold down the “Power”Button and tap “Volume Up”. Here the AndroidSystem Recovery menu will appear.

·        From the menu, scrollfor wipe data/ factory reset byusing volume key and hit the “Power” button to activate it.·        Next the ‘Yes’and “No’ options will appear. Select “Yes-delete all user data” and hit “Power’button. ·        Now your devicewill be set to its factory state and all your data will be erased from yourphone.

Your phone will be set to new. If your device freezes at any point, holddown the ‘Power” button until it restarts. Factory reset process is the last step to fix thefrozen phone’s problem. If this doesn’t run at all or it doesn’t fix your phone’sproblem, you can say that there is problem with your phone’s hardware. You canget it fixed from hardware person.

 Iram Ghafoor 

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